Privacy Policy

Scope of This Privacy Policy

• This Privacy Policy applies to personal information collected by QuantumForce Inc. in connection with the Guruchats platform, including the website located at www.guruchats.com, related mobile applications, communication and video tools, software, content, features, clubs, sessions, and associated products and services, whether provided directly by us or through our affiliates, contractors, licensors, vendors, or service providers.
• “Guruchats,” “QuantumForce,” “we,” “us,” and “our” mean QuantumForce Inc. and, where applicable, its affiliates, service providers, successors, and assigns.
• “Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household, to the extent such information is protected under applicable law.
• This Privacy Policy does not apply to third-party websites, payment channels, applications, tools, or services that are not owned or controlled by Guruchats, even if they are linked through our Services. Your use of third-party services is governed by their own policies and terms.

Acceptance of This Privacy Policy

• By accessing, browsing, registering for, creating an account on, or otherwise using Guruchats, you acknowledge that you have read and understood this Privacy Policy.
• By using the Services, you consent to the collection, use, disclosure, and retention of your personal information as described in this Privacy Policy, to the extent such consent is permitted or required by applicable law.
• Where applicable law requires additional or different consent for certain processing activities, we will seek such consent in the manner required by law.

Categories of Personal Information We Collect

• We may collect identifiers and contact information, including your first name, last name, email address, phone number, mailing address, username, display name, and account credentials.
• We may collect account and profile information, including information you submit when you create or update an account, join a club, participate in a session, contact support, or otherwise use the Services.
• We may collect device, network, and technical information, including IP address, browser type, operating system, device identifiers, app version, access times, approximate location inferred from IP address, crash data, logs, analytics data, and usage metadata.
• We may collect communications and interaction data, including messages, chats, support requests, survey responses, session participation details, user preferences, and other communications you send to us or through the platform, subject to the settings and features enabled in the Services.
• We may collect audiovisual and related session data if such features are used through the platform, including audio, video, transcripts, captions, screen shares, whiteboards, reactions, chat logs, poll responses, or AI-enabled outputs, to the extent made available through the Services and subject to product settings, user actions, and applicable law.
• We may collect service-generated data, including operational metrics, technical logs, diagnostics, telemetry, performance data, fraud indicators, and usage analytics relating to use of the Services.
• We may collect information you provide when you communicate with us, including inquiries, complaints, feedback, suggestions, and other correspondence.
• We may collect any other personal information you voluntarily choose to provide through the Services.

Sources of Personal Information

• We collect personal information directly from you when you create an account, fill out forms, communicate with us, use platform features, participate in sessions, upload content, respond to requests, or otherwise interact with the Services.
• We collect certain personal information automatically from your device or browser when you access or use the Services, including through cookies, similar technologies, log files, and analytics tools.
• We may receive personal information from other users where they invite you, identify you, add you to a session, share content involving you, or otherwise interact with you through the platform.
• We may receive personal information from our service providers, contractors, analytics providers, hosting providers, infrastructure vendors, and other third parties that help us operate the Services.

How We Use Personal Information

• We use personal information to provide, operate, maintain, support, secure, and improve the Services.
• We use personal information to create and manage accounts, authenticate users, provide customer support, facilitate sessions and clubs, enable communications, and administer platform functionality.
• We use personal information to communicate with you regarding your account, the Services, support matters, security matters, policy changes, legal notices, and other operational or transactional communications.
• We use personal information to monitor performance, troubleshoot issues, detect fraud, prevent abuse, protect users and platform integrity, enforce our Terms of Service and policies, and respond to security incidents.
• We use personal information to comply with applicable law, legal obligations, court orders, subpoenas, law enforcement requests, regulatory inquiries, and to exercise or defend legal claims.
• We use personal information for analytics, internal research, service administration, quality improvement, testing, debugging, and product development.
• We may use personal information for communications about service updates, feature announcements, newsletters, or other platform-related messages where permitted by law. You may opt out of non-essential marketing communications using the unsubscribe mechanism provided or by contacting us.
• We may use personal information in connection with business transfers, financing, due diligence, corporate restructuring, merger, acquisition, sale of assets, or similar business events.

Legal Bases for Processing

• Where required by applicable law, we process personal information on one or more of the following legal bases: your consent, performance of a contract, compliance with legal obligations, protection of vital interests, our legitimate business interests, and other lawful grounds recognized under applicable law.
• Our legitimate interests may include operating the platform, securing our systems, improving our Services, preventing misuse, supporting users, and protecting our legal rights and business operations.

Cookies and Similar Technologies

• We may use cookies, pixels, SDKs, local storage, and similar technologies to operate the Services, remember your preferences, maintain sessions, analyze traffic and usage, improve functionality, and support security and performance.
• Cookies may include strictly necessary cookies, functional cookies, analytics cookies, and similar technologies that help us understand how users interact with the Services.
• Depending on applicable law and your location, you may be able to manage cookie preferences through your browser settings, device settings, or any cookie controls made available on our website.
• Disabling certain cookies or technologies may affect the availability or functionality of certain features of the Services.

AI-Enabled Features and Data Use

• Guruchats may offer AI-enabled or AI-assisted features, including transcription, summarization, moderation assistance, prompts, conversational guidance, automated responses, or similar tools.
• If you use or enable AI-enabled features, relevant content may be processed as necessary to provide those features, consistent with this Privacy Policy, the Terms of Service, user settings, and applicable law.
• Guruchats does not use communications-based User Content, including audio, video, chats, screen shares, attachments, poll results, reactions, or whiteboards, to train Guruchats or third-party artificial intelligence models unless you have expressly opted into such use through a separate informed consent mechanism.
• AI-generated or AI-assisted outputs may contain personal information depending on the content submitted by users and the nature of the feature used.

How We Disclose Personal Information

• We may disclose personal information to our employees, contractors, service providers, subprocessors, hosting providers, analytics vendors, customer support providers, infrastructure partners, security vendors, and other third parties who need such information to perform services on our behalf or help us operate the platform.
• We may disclose personal information to other users as part of the ordinary operation of the platform, such as where profile information, session participation, chat content, or user-submitted materials are visible or shared through platform features that you use or enable.
• We may disclose personal information where required to comply with applicable law, legal process, court order, subpoena, law enforcement request, regulatory request, or governmental inquiry.
• We may disclose personal information where we believe in good faith that disclosure is necessary to protect our rights, property, systems, users, or the public, including to detect, prevent, or address fraud, abuse, security issues, or violations of our Terms of Service.
• We may disclose personal information in connection with an actual or proposed merger, financing, reorganization, bankruptcy, acquisition, sale of assets, or other corporate transaction, subject to applicable confidentiality and legal requirements.
• We do not sell personal information for money. We also do not knowingly share personal information for cross-context behavioral advertising unless expressly disclosed and permitted by applicable law.

Retention of Personal Information

• We retain personal information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, protect our rights, and maintain business and operational records.
• Retention periods may vary depending on the type of information, the nature of the relationship, the sensitivity of the data, legal requirements, security needs, contractual requirements, and whether the information is needed for legitimate operational or legal purposes.
• We may retain de-identified, aggregated, or service-generated information for longer periods to the extent permitted by law.

Data Security

• We implement and maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
• Such safeguards may include encryption in transit where appropriate, access controls, authentication measures, logging, network protections, vendor controls, and other security practices reasonably designed for the nature of the Services.
• No system, network, transmission, or storage method is completely secure. Accordingly, we cannot and do not guarantee absolute security of personal information.
• You are responsible for maintaining the confidentiality of your account credentials and for using the Services in a secure manner.

International Data Transfers

• Guruchats is operated in the United States and may use service providers and infrastructure located in the United States and other jurisdictions.
• By using the Services, you understand that your personal information may be transferred to, stored in, or processed in the United States or other jurisdictions where privacy laws may differ from those in your place of residence.
• Where required by applicable law, we will implement appropriate safeguards for cross-border transfers of personal information.

Children’s Privacy

• Guruchats is not directed to children and is not intended for use by individuals who do not meet the applicable minimum age requirement set forth in our Terms of Service or under applicable law.
• We do not knowingly collect personal information from children in violation of applicable law.
• If we become aware that we have collected personal information from a child in violation of applicable law, we may take reasonable steps to delete such information and disable the associated account.
• If you believe a child has provided personal information to us in violation of applicable law, please contact us at contact@quantum-force.ai.

California Privacy Rights

• If you are a California resident, you may have rights under California law, subject to applicable exceptions and verification requirements, including the right to know certain categories and specific pieces of personal information we have collected about you, the right to request deletion of certain personal information, the right to request correction of inaccurate personal information, and the right not to be discriminated against for exercising applicable privacy rights.
• California residents may also have the right to request information about categories of personal information disclosed for business purposes and categories of third parties to whom such information was disclosed, subject to applicable law.
• If applicable law requires us to treat certain data sharing practices as “sharing” or “selling,” we will provide any required notices and rights mechanisms.
• To exercise applicable California privacy rights, you may contact us using the contact information provided below. We may need to verify your identity before responding to your request.

Rights of Other U.S. Users

• Depending on your state of residence, you may have additional rights under applicable U.S. state privacy laws, subject to legal limitations and verification requirements.
• These rights may include the right to access, delete, correct, or obtain a copy of certain personal information, and the right to opt out of certain types of processing where required by law.
• To exercise available rights, you may contact us using the contact details provided in this Privacy Policy.

Access, Correction, Deletion, and Other Requests

• Subject to applicable law, you may request access to, correction of, deletion of, or additional information about certain personal information we hold about you.
• We may decline or limit a request where permitted by law, including where we cannot verify your identity, where the request is manifestly unfounded or excessive, or where retention of information is required for legal, security, contractual, or operational reasons.
• To submit a request, please contact us at contact@quantum-force.ai. We may request additional information to verify your identity before processing your request.

Do Not Track

• Some web browsers may transmit “Do Not Track” signals. Because there is no universally accepted standard for how to interpret such signals, Guruchats does not currently respond to browser-initiated Do Not Track signals unless required by applicable law.

Third-Party Services

• The Services may link to or rely on third-party websites, platforms, payment channels, integrations, plug-ins, app stores, or services that are not owned or controlled by Guruchats.
• We are not responsible for the privacy, security, content, or practices of such third parties. Your use of third-party services is governed by their own privacy policies and terms.

Changes to This Privacy Policy

• We may revise, amend, supplement, or update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or business operations.
• When we make changes, we may update the Effective Date and post the revised Privacy Policy on our website or through the Services.
• Where required by applicable law, we may provide additional notice of material changes by email, in-product notice, or other appropriate means.
• Your continued use of the Services after an updated Privacy Policy becomes effective constitutes your acknowledgment of the revised Privacy Policy, to the extent permitted by law.

Contact Information

• Guruchats is owned and operated by QuantumForce Inc.
• If you have questions about this Privacy Policy or wish to exercise applicable privacy rights, you may contact us at:

QuantumForce Inc.
8 The Green, Ste A
Dover, DE 19901
United States
Email: contact@quantum-force.ai